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Privacy Policy

Airtech Climate Services

Effective Date: 02/28/2026

1. Introduction

Airtech Climate Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, protect, and disclose information, specifically related to SMS (text message) communications, when you interact with our services, website, or customer support.

By providing your phone number and opting into SMS communications, you agree to the practices described in this policy.

2. Collection and Use of SMS Data

When you provide your mobile phone number and consent to receive SMS messages, we may collect:

  • Your name

  • Your phone number

  • Appointment details

  • Service address

  • Communication history

  • Message interaction data (delivery confirmation, response records)

We use SMS data for the following purposes:

  • Appointment confirmations and reminders

  • Service updates

  • Emergency service communication

  • Customer support responses

  • Promotional offers (if you opt in)

  • Service follow-ups and feedback requests

We do not use SMS data for unrelated third-party marketing.

3. Protection of SMS Data

AirTech Climate Services implements reasonable administrative, technical, and physical safeguards to protect SMS data against:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Destruction

Access to SMS data is limited to authorized personnel who require the information to perform business functions.

While we strive to protect your information, no electronic transmission is 100% secure.

4. Disclosure of SMS Data

We do not sell, rent, or trade your SMS data.

We may disclose SMS-related information only:

  • To trusted service providers who assist in delivering SMS services (e.g., messaging platforms)

  • If required by law, court order, or legal process

  • To protect the rights, safety, or property of AirTech Climate Services

  • In the event of a business transfer (merger, acquisition, or sale of assets)

Any third-party service providers are required to maintain confidentiality and protect your information.

5. Your Rights

You have the right to:

  • Opt out of SMS communications at any time by replying “STOP”

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your SMS data (subject to legal obligations)

For privacy-related requests, please contact us at:

📧 Email: contact@airtechclimateservice.com
📞 Phone: (772) 985-1887

6. Retention Policy

We retain SMS data only for as long as necessary to:

  • Fulfill service and communication purposes

  • Maintain accurate business records

  • Comply with legal, regulatory, or tax requirements

Typically:

  • Customer communication records are retained for up to 24 months after the last interaction.

  • Financial or service-related records may be retained longer if required by law.

Data is securely deleted or anonymized once it is no longer necessary for business or legal purposes.

7. Changes to This SMS Privacy Policy

Airtech Climate Services reserves the right to update or modify this SMS Privacy Policy at any time.

Changes will be posted on our website with an updated “Effective Date.” Continued use of our SMS services after changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this SMS Privacy Policy or our privacy practices, please contact:

Airtech Climate Services
📧 Email: contact@airtechclimateservice.com
📞 Phone: (772) 985-1887

We are committed to addressing your privacy concerns promptly and professionally.